EasyHelper™ Contact + SMS Backup Help

Contents
Introduction
Backup contacts
Restore contacts
Backup SMS
Restore SMS
Copy contacts to phone memory
Options
Registration

FAQ
Q1:Why cannot export all contacts?
Q2:Why cannot export all SMS?
Q3:How to buy it?
Q4:How to get support?
Q5:How to send feedback?
Q6:Why doesn't the "Change file path" work?

Appendix
File format for contacts backup
How to create a text file with Unicode little-endian encoding

Copyright © 2007 EasyHelper. All rights reserved.

Introduction

EasyHelper Contact + SMS Backup is the best contacts and SMS management product. It helps you backup and restore contacts and SMS.

With Contact + SMS Backup, you can easily do the following things:

• Export contacts on phone memory and SIM card to a file.
• Import phone and SIM contacts from the previous file.
• Export SMS to a file.
• Import SMS from the previous file.
• Copy contacts from SIM card to phone memory.

Backup contacts

You can export contacts on phone memory and SIM card to a file.

To enter export contacts dialog, click Backup Contacts on main screen.

To specify the file to which you want to export contacts, click Change file path.

This product supports 2 types of file format:

• Text File—Readable text file. This product can only restore contacts from this type of file.
• CSV File—Comma separate file. You can use Microsoft Excel to open this type of file on your PC.

To set the contact types to export, select one of the following options under Contact types to export:

• SIM—export contacts on SIM card to a file
• Phone—export contacts on phone memory to a file
• SIM + Phone—export contacts on SIM card and phone memory to a file

Note: When export finished, we recommend you copy the file to your PC or other storage space for backup. Once your mobile is lost or got damaged, you can get all contacts from the file.

Note: The exported file is a text file with Unicode little-endian encoding. Please don't modify the encoding and file format, otherwise it may cause import failure.

Restore contacts

You can import phone and SIM contacts from the previous file.

To enter import contacts dialog, click Restore Contacts on main screen.

To specify the file from which you want to import contacts, click Change file path.

To set the contact types to import, select one of the following options under Contact types to import:

• SIM—import contacts with SIM type attribute from file to SIM card
• Phone—import contacts with phone type attribute from file to phone memory
• SIM + Phone—import contacts with SIM type attribute from file to SIM card; import contacts with phone type attribute from file to phone memory

Note: If SIM(phone) contacts on imported file have already existed on SIM card(phone memory), the contacts will be ignored. The comparison is a full match.

Note: The imported file must be a text file with Unicode little-endian, ANSI or ASCII encoding. We recommend you to use the Unicode little-endian encoding. How to create a text file with Unicode little-endian encoding, please see the appendix.

Note: The imported file needs to conform to designated file format. The file format is attached as appendix.

Backup SMS

You can export SMS to a file.

To enter export SMS dialog, click Backup SMS on main screen.

To specify the file to which you want to export SMS, click Change file path.

To specify the SMS which you want to export, use the stylus to select the check box.

This product supports 4 types of file format:

• Data File—Binary file. This product can only restore SMS from this type of file.
• Text File—Readable text file.
• CSV File—Comma separate file. You can use Microsoft Excel to open this type of file on your PC.
• Folder and File—Generate folders and files to store SMS information.

Note: When export finished, we recommend you copy the file to your PC or other storage space for backup. Once your mobile is lost or got damaged, you can get all SMS from the file.

Restore SMS

You can import SMS from the previous file.

To enter import SMS dialog, click Restore SMS on main screen.

To specify the file from which you want to import SMS, click Change file path.

To specify the SMS which you want to import, use the stylus to select the check box.

Copy contacts to phone memory

You can copy contacts from SIM card to phone memory.

To copy contacts from SIM card to phone memory, select Menu > Copy SIM contacts to phone.

Note: The name and phone number of a contact on SIM card is assigned to the first name and mobile telephone of a contact on phone memory. The copied contacts are added to the group SIM. It will let you easily sort or order contacts by filter.

Note: If the name of a contact on SIM card is empty, the first name will be filled with SIM#. The # is the index at which the contact is located on SIM card.

Options

SMS messages can be exported to files in sequence.

There are two items (Date&time or Sender/Recipients name) can be used as sort key. Each item has two sequences: Ascending and Descending.

Registration

You need to register EasyHelper Contact + SMS Backup to use it. Unregistered product can handle limited contacts and SMS.

To register the product, select Menu > Register. Type the Registration Key, and then select Done.

FAQ

Q1:Why cannot export all contacts?

Unregistered product can handle limited contacts and SMS. Please make ensure this product is registered.

Q2:Why cannot export all SMS?

Unregistered product can handle limited contacts and SMS. Please make ensure this product is registered.

Q3:How to buy it?

For details, please visit the web site at http://www.easyhelper.net.

Q4:How to get support?

If you have any questions or concerns about this product, please send email to support@easyhelper.net.

Q5:How to send feedback?

We are pleased to see your good feedbacks. If you have any suggestions or ideas, please send email to support@easyhelper.net. We are always looking for ways to make our products more useful.

Send bug reports and comments to support@easyhelper.net. Please include:

• Pocket PC model
• The EXACT steps to reproduce the problem
• What you expect to happen
• What actually occurs
• Any information you think it is necessary

Q6:Why doesn't the "Change file path" work?

Please make sure you installed the correct edition on your device. The "Contact + SMS Backup" is for the Pocket PC platform (This platform has a Touch Screen). And the "Contact + SMS Backup for Smartphone" is for the Smartphone platform (This platform has NOT a Touch Screen).

Appendix

File format for contacts backup

A file can contain many SIM contacts and phone contacts at the same time. The format of two kinds of contact is similar.

Warning: Import may ignore the contacts with invalid contact format.

SIM contact format:
[fill some characters here]
ContactType=SIMContact
Name=fill contact name here
PhoneNumber=fill phone number here

Note: For the above four sections, each section must be in the same line.

The PhoneNumber is required. The Name is optional if contact name is empty.

Phone contact format:
[fill some characters here]
ContactType=PhoneContact
Title=fill contact title here
FirstName=fill contact first name here
...

Phone contacts format can support many other sections besides the above sections. The supported sections are listed below:

Title
FirstName
MiddleName
LastName
Suffix
CompanyName
Department
JobTitle
OfficeLocation
MobileTelephoneNumber
WorkTelephoneNumber
HomeTelephoneNumber
CarTelephoneNumber
Work2TelephoneNumber
Home2TelephoneNumber
PagerNumber
RadioTelephoneNumber
AssistantName
AssistantTelephoneNumber
WorkFaxNumber
HomeFaxNumber
Email1Address
Email2Address
Email3Address
WebPage
Spouse
Children
HomeAddressStreet
HomeAddressCity
HomeAddressState
HomeAddressPostalCode
HomeAddressCountry
OtherAddressStreet
OtherAddressCity
OtherAddressState
OtherAddressPostalCode
OtherAddressCountry
WorkAddressStreet
WorkAddressCity
WorkAddressState
WorkAddressPostalCode
WorkAddressCountry
Categories

Note: Each section must be in the same line.

Note: One of the FirstName, LastName and CompanyName is required at least.

Appendix

How to create a text file with Unicode little-endian encoding

Note: If you edit this text file on a PC, you must use a text editor that can save files in the correct Unicode format, which is not same as a plain ASCII text file.

If you are using Notepad, open the file, and then choose File -> Save As. In the "Save as type" field, choose Text Documents (*.txt). In the Encoding field, choose Unicode. Click Save to save the file.

If you are using Microsoft WordPad, open the file, and then choose File -> Save As. In the "Save as type" field, choose Unicode Text Document. Click Save to save the file.